FOOD-E Launches Gourmet On-Demand Delivery for DEAN & DELUCA’s Roppongi store

Food-e 株式会社のプレスリリース

FOOD-E (Food-e Co., Ltd.), the gourmet delivery service operating in central Tokyo, has partnered with DEAN & DELUCA (operated by Welcome Co., Ltd.) to launch on-demand delivery for their Roppongi store. The service starts September 12th, 2022 (Monday).


On the FOOD-E app, users can order popular in-store items such as groceries, sweets, and gifts as well as select 6 of their favorite deli items to be delivered in an exclusive “Deli Selection Box.” Orders are usually delivered in about 60 minutes or can be scheduled in 30-minute time-slots for up to 8 weeks in advance. 

Anyone living or working within a 7km radius of DEAN & DELUCA Roppongi can access the service by simply registering on the FOOD-E website or by downloading the FOOD-E iOS or Android app.

The FOOD-E service can be used for a variety of purposes, from everyday dining to large party events and office meetings. Dedicated phone and email customer support is available to answer any questions and to help users place orders outside of the delivery area, under certain conditions.

FOOD-E Customer Support

Daily 10:00-22:00
TEL: (03) 4246-6211 (Japanese) / (050) 5539-0356 (English)
EMAIL: cs@food-e.jp

Service Summary
Service start date: September 12, 2022 (Mon) 11:00 – 
Service Hours: 11:00 – 20:00
(*Scheduled orders for the next day or later can be placed 24 hours a day, 7 days a week.
Number of products: 45 products in total at launch (product numbers to increase sequentially)
Order URL: DEAN & DELUCA Roppongi (https://qr.food-e.co.jp/3KSRSNW)

 
PROFILE: SETH SULKIN 
Founder and President of FOOD-E Co.

Born in Chicago, Seth Sulkin came to Japan in 1987 as a Tokyo correspondent for the Wall Street Journal. In 1995, he founded Pacifica Capital, a commercial real estate and hotel development and management company, and in 2020, he founded FOOD-E, an upscale delivery service to solve the challenges faced by high-end restaurants during the pandemic.

“We are very pleased to be able to bring products from the flagship luxury delicatessen, DEAN & DELUCA Roppongi to our customers. Popular items and menu items that could only be ordered at the store can now be ordered and picked up at any time from your favorite location through FOOD-E. We hope that our customers will use this service not only for everyday meals, but also for picnics, home parties, gifts for loved ones, business meetings, and many other occasions. With the increasing number of people coming to work these days, we believe this partnership offers an extremely convenient service to be able to enjoy a high-quality meal without having to stand in line, even when restaurants are crowded. We hope many will take this opportunity to use the FOOD-E Gourmet Delivery service.”

About DEAN & DELUCA
Dean & Deluca is a food specialty store featuring a selection of delicious world foods, originally opened in 1977 by Joel Dean and Giorgio DeLuca as a market store in SoHo, New York. The Marunouchi Market Store opened in Marunouchi, Tokyo in 2003. The brand has now been operating in Japan for 22 years and currently has 17 market stores and 31 cafes. 

Dean & Deluca continues to provide customers with exciting culinary experiences, and a space to enjoy it, unbound by the concepts of retail, home meal, or restaurant food. 

Official app: https://www.deandeluca.co.jp/ddclub/clubpassWEB
WEB: https://www.deandeluca.co.jp

 

What is FOOD-E?
FOOD-E is a gourmet food delivery service that delivers for Tokyo’s top restaurants to residents of central Tokyo. Our service has earned the trust of our member restaurants and customers, and we will continue to expand our business and delivery area by focusing on large department stores.

Official app: https://www.food-e.jp/restaurants
WEB https://www.food-e.jp/

 

Outline of Food-e Co.
Location: Tri-Seven Roppongi 8F, 7-7-7 Roppongi, Minato-ku, Tokyo 106-0032, Japan
Representative: Seth Sulkin, President and Representative Director
WEB site: https://www.food-e.jp/
Overview: Operation of “FOOD-E,” a food delivery service specializing in high-end restaurants
Capital: 45 million yen (as of September 5, 2022)

*Company names and product/service names mentioned in this news release are trademarks or registered trademarks of the respective companies.

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